Player Wellbeing First

bajiee Responsible Gaming

Gaming at bajiee should always be an enjoyable, entertaining experience — never a source of financial stress or emotional harm. bajiee is committed to providing tools, resources, and guidance to help every player in Bangladesh maintain healthy gaming habits and stay in control at all times.

18+ Platform Self-Exclusion Available Deposit Limits 24/7 Support

Our Commitment

Gaming Is Entertainment,
Not a Financial Strategy

At bajiee, we believe that responsible gaming is the foundation of a sustainable and enjoyable platform. Gambling should be treated as a form of entertainment — like attending a cricket match or watching a film — with a clear budget set aside for that purpose, and never as a way to earn income, recover losses, or escape personal difficulties.

bajiee serves players across Bangladesh, from Dhaka to Chittagong, Sylhet to Khulna, and we take our duty of care to every one of those players seriously. We have invested in a suite of responsible gaming tools that put you in control of your gaming activity, and our support team is available around the clock to assist anyone who feels their gaming habits may be getting out of hand.

This page outlines the tools available on the bajiee platform, the warning signs of problem gambling, and the steps you can take — right now — to protect yourself or someone you care about.

Important Notice: Gambling carries financial risk. Never gamble with money you cannot afford to lose. Do not borrow money to gamble. Do not chase losses. If gambling is no longer fun, stop and seek help immediately.
Age Restriction — 18+ Only: The bajiee platform is strictly for adults aged 18 years and above. bajiee uses identity verification (KYC) to confirm the age of all registered players. Any account found to belong to a person under 18 will be immediately closed and all associated funds forfeited.
Need Help Now? If you feel gambling is negatively affecting your life, contact our support team immediately at [email protected]. Our responsible gaming specialists are available 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6).

Responsible Gaming Tools

Take Control of Your Gaming

bajiee provides a full set of player protection tools that you can activate at any time through your account settings or by contacting the support team directly.

Deposit Limits
Set a daily, weekly, or monthly cap on the total amount you can deposit into your bajiee account. Once you reach your chosen limit, the platform will not accept further deposits until the limit period resets. You can lower your deposit limit at any time with immediate effect. Requests to increase a deposit limit take 7 days to come into effect, giving you time to reconsider.
Time-Out (Short Break)
If you need a brief pause from gaming, you can activate a Time-Out period of 24 hours, 48 hours, 7 days, or 30 days. During a Time-Out, your bajiee account is temporarily suspended and you will be unable to log in, place bets, or access casino games. You will still be able to withdraw any remaining balance. Time-Outs cannot be reversed early once activated.
Self-Exclusion
For players who feel they need a longer or permanent break, bajiee offers self-exclusion for periods of 6 months, 1 year, 3 years, or permanently. During self-exclusion your account is fully deactivated and cannot be reactivated until the exclusion period ends. Permanent self-exclusion cannot be reversed. To request self-exclusion, contact support at [email protected] with the subject line "Self-Exclusion Request".
Loss Limits
You can set a maximum loss threshold over a defined period — daily, weekly, or monthly. When your net losses reach the limit you have set, bajiee will automatically prevent you from placing further bets for the remainder of that period. Like deposit limits, loss limits can be decreased immediately but increases require a 7-day cooling-off period before taking effect.
Session Time Limits
Set a maximum duration for each gaming session on the bajiee platform. When your session reaches the time you have chosen, you will receive a notification and the option to end your session. This tool helps you maintain awareness of how long you have been playing and prevents extended unplanned gaming sessions, which are a key risk factor for problem gambling.
Reality Checks
Enable periodic reality check notifications that appear on screen at intervals you choose (every 30, 60, or 90 minutes). Each notification shows you how long you have been playing in the current session, your net win or loss for that session, and prompts you to decide whether to continue or stop. Reality checks are a simple but highly effective way to stay mindful during gaming sessions.

Know the Signs

Warning Signs of Problem Gambling

Problem gambling can develop gradually and is not always immediately obvious. Be honest with yourself about the following warning signs.

  • Spending more than planned: Regularly depositing more money than you intended to when you started a gaming session.
  • Chasing losses: Continuing to play in an attempt to win back money you have already lost, often resulting in even greater losses.
  • Gambling with essential funds: Using money set aside for rent, food, bills, or family expenses to fund gambling activity.
  • Inability to stop: Finding it difficult or impossible to stop gambling even when you want to, or after setting a limit for yourself.
  • Gambling to escape problems: Using gambling as a way to cope with stress, anxiety, depression, loneliness, or other personal difficulties.
  • Concealing gambling activity: Hiding the amount of time or money spent gambling from family members, friends, or colleagues.
  • Borrowing to gamble: Taking loans, using credit cards, or borrowing money from friends or family specifically to fund gambling activity.
  • Neglecting responsibilities: Missing work, neglecting family duties, or abandoning hobbies and social activities because of time spent gambling.
If you recognise two or more of these signs in your own behaviour, we strongly encourage you to activate a Time-Out or Self-Exclusion on your bajiee account immediately and to seek professional support.

Play Smart

Tips for Healthy Gaming Habits

Following these practical guidelines will help you keep gaming enjoyable and within safe boundaries at bajiee.

  • Set a budget before you play: Decide in advance exactly how much you are willing to spend as entertainment and stick to that amount regardless of outcomes.
  • Treat losses as the cost of entertainment: View any money spent on gaming the same way you would view a cinema ticket — as a payment for an experience, not an investment.
  • Take regular breaks: Step away from the screen at least every 60 minutes. Use bajiee's session time limit and reality check tools to help.
  • Never gamble when upset or stressed: Emotional states impair decision-making. If you are feeling stressed, anxious, or low, wait until you feel calm before playing.
  • Balance gaming with other activities: Make sure gaming remains just one part of a balanced lifestyle that includes sport, family time, social activities, and other hobbies.
  • Never borrow money to gamble: Only ever gamble with disposable income — money left over after all essential expenses have been paid.
  • Use the tools available to you: Proactively set deposit limits, loss limits, and session time limits on your bajiee account. Do not wait until you feel a problem has developed before using them.
  • Be honest with yourself: Regularly reflect on whether gaming is still a source of enjoyment or whether it is causing stress, financial pressure, or relationship difficulties.
Remember: The house always has a mathematical edge in casino games. No betting strategy or system can change the long-term odds. Play for fun, never for profit.

Self-Assessment

Are You Gambling Responsibly?

Answer the following questions honestly. If you answer "Yes" to three or more, we strongly recommend reaching out to our support team or activating a self-exclusion.

1Have you ever gambled with money you needed for essential expenses such as rent, food, or bills?
2Have you ever felt the need to gamble with increasingly larger amounts of money to get the same feeling of excitement?
3Have you ever tried to cut back on gambling but found yourself unable to do so?
4Have you ever felt restless, irritable, or anxious when you were unable to gamble?
5Have you ever used gambling as a way to escape personal problems, stress, or negative emotions?
6After losing money, have you ever returned the next day to try to win it back (chasing losses)?
7Have you ever lied to family members or friends about how much you gamble or how much you have lost?
8Has gambling ever seriously damaged your finances, your relationships, your work, or your mental health?
If you answered "Yes" to 3 or more questions, please contact bajiee support at [email protected] and request a self-exclusion or responsible gaming review. You do not have to face this alone.

Getting Started

How to Activate Responsible Gaming Tools

All responsible gaming tools on bajiee are accessible directly through your account or via our support team. Here is how to use them.

Via Your Account Settings
Log in to your bajiee account, navigate to the Account Settings section, and select "Responsible Gaming". From there you can set deposit limits, loss limits, session time limits, and reality check intervals instantly. Changes that increase spending limits require a 7-day cooling-off period.
Via Email Support
Send an email to [email protected] with your request. For self-exclusion requests, use the subject line "Self-Exclusion Request" and state your preferred exclusion period (6 months, 1 year, 3 years, or permanent). Our team will process your request and confirm account deactivation within 24 hours.
Via Live Chat Support
For immediate assistance, use the bajiee live chat feature available on the platform 24 hours a day. A support agent can activate a Time-Out on your behalf within minutes if you feel you need an immediate break from gaming.
Permanent Self-Exclusion
If you wish to permanently close your bajiee account with no possibility of reactivation, contact [email protected] with the subject line "Permanent Self-Exclusion". This action is irreversible. Any remaining balance will be withdrawn to your registered payment method before the account is closed.

Child Safety

Protecting Minors from Gambling

bajiee has a strict policy against allowing anyone under the age of 18 to register or play on the platform. We use industry-standard KYC (Know Your Customer) verification to confirm the age and identity of every player before any real-money activity is permitted.

If you share a device or computer with younger family members in your household in Dhaka, Chittagong, Sylhet, or anywhere across Bangladesh, we strongly recommend taking the following precautions to prevent underage access to online gambling platforms.

Use Strong Passwords
Keep your bajiee account credentials private and use a strong, unique password that minors in your household cannot guess. Never save your login details on shared devices.
Use Parental Controls
Install parental control or content filtering software on shared devices and computers to block access to gambling websites when younger family members are using them.
Keep Devices Supervised
Ensure that children and teenagers do not have unsupervised access to devices on which you access bajiee or any other gambling platform. Log out after every session.
Report Underage Access
If you believe a minor has accessed the bajiee platform, report it immediately to [email protected]. bajiee will investigate and close any account confirmed to belong to a person under 18.

Get Help

You Are Never Alone

If you or someone you know is struggling with problem gambling, reach out. bajiee's responsible gaming support team is available 24/7 and all conversations are handled with complete confidentiality.

Email Support
Send your responsible gaming request or concern directly to our dedicated support team. We respond to all responsible gaming emails within 24 hours.
[email protected]
Live Chat
Use the bajiee live chat for immediate support. Our agents can activate a Time-Out or initiate a self-exclusion review on the spot — available 24 hours a day, 7 days a week.
Available on Platform
Self-Exclusion Request
Email [email protected] with subject "Self-Exclusion Request" to deactivate your account for 6 months, 1 year, 3 years, or permanently. Processed within 24 hours.
[email protected]
Support Hours: bajiee's responsible gaming support team operates 24 hours a day, 7 days a week, including during public holidays such as Eid, Pohela Boishakh, Independence Day (March 26), and Victory Day (December 16). All support is provided in English. Response time for email enquiries: within 24 hours. Bangladesh Standard Time (BST, UTC+6).

Explore bajiee

Play Safely & Enjoy the Experience

Now that you understand bajiee's responsible gaming tools and commitments, explore the platform with confidence. Remember to set your limits before you play, take regular breaks, and reach out to support any time you need assistance. For further guidance, visit our FAQ or review the Terms & Conditions.

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